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You are here: Home Support FAQ - Frequently Asked Questions Q002: I cannot install LWD on my Windows XP or Vista, why?

Q002: I cannot install LWD on my Windows XP or Vista, why?

Some WindowsXP and Vista systems disable support of 16-bit programms. The installer (an application performing installation of LogWorksDesigner) is 16-bit application therefore user is required to enable support of 16-bit applications at least temporary. This article explains the way how to enable 16-bit applications on WindowsXP or Vista.

During an installation following messages can popup and installation will be aborted.

Cant run 16-bit Error msg

 

In order to enable support of 16-bit applications follow next steps:

DISCLAIMER: please make sure that you do nothing excpeting what described below. Incorrect editing of Windows Registry can damage your operating system.

 

 

1Click "Start" then "Run"Click Start then Run
2In appeared window type regeditRun - regedit
3In Regidtry Editor navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\WOW folderHKLMSystemCurrentControlSetControlWOW
4Find parameter DisallowedPolicyDefault and change it to 0editing DisallowedPolicyDefault
5Install LogWorksDesigner 
6After installation using Regidtry Editor change parameter DisallowedPolicyDefault back to 1 if you wish 

 

 

Sourse: Accordingly to Microsoft "if an administrator sets the registry DWORD value HKLM\System\CurrentControlSet\Control\WOW\DisallowedPolicyDefault to 1, the default changes to prevent all 16-bit applications"

In some cases some applications after crushing (i.e. Internet Explorer) can stay in computer RAM and block starting of other 16-bit applications. In such cases you need to reboot the system and then start installation process.

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